Fernbank House – Covid-19 Protocol

 

Your and our safety is a top priority here at Fernbank.
Please read through our Commitments as Hosts and our Expectations of Guests before, during, and after your stay.

As Hosts

  • We are committed to following all relevant Government guidelines for COVID-19
  • We have undertaken a COVID-19 risk assessment and put in place enhanced cleaning and disinfection in all guest rooms and communal areas
  • We have hand sanitising stations throughout the property
  • Face coverings will be worn as per the current Government guidelines
  • We are limiting capacity of our dining area to help comply with social distancing measures
  • We will allocate breakfast times and ask you to pre-order the night before to reduce interaction.
  • A Take-away breakfast option is available from our local Award-winning coffee shop, The Tay.
  • Rooms will not be serviced during your stay unless requested, but we will ensure you have enough towels, toilet rolls, tea, coffee and biscuits
  • All payments can be made in advance or via a touch terminal (Sanitised after each use)
  • There will be a bin available (to the rear of the guest house) to dispose of any excess rubbish.
  • We are committed to Test and Protect Strategy and will notify guests and NHS Scotland of any potential COVID-19 outbreak

As Guests

  • 24 hours before arrival please self-declare if you or any member of your party are experiencing or been in contact with any individual who has COVID-19 symptoms or is awaiting a COVID-19 test result
  • Please respect social distancing at all times while at Fernbank and in the local area
  • Please wear a mask covering while in communal areas (with the exception of when you are dining)
  • We ask that you wash your hands regularly and use the hand sanitiser provided before entering and leaving the property
  • Please provide your details for Test and Protect Scotland. We will not share this information unless required to do so or in the event of an outbreak of COVID-19