Terms and Conditions, Cancellation Policy

All prices are subject to change at Fernbank’s discretion and are subject to availability.

All accommodation bookings must be accompanied by a 25% non-refundable deposit.

We accept cash, cheques and all major debit and credit cards, except American Express.

Please note that there is a charge of £1.00 per transaction when paying with a credit card.

We will always do our utmost to re-let the rooms.
The full charge will be due if cancellation is within one week of arrival, (less any revenue from re-letting).

A no-show will be charged in full.

We highly recommend that guests take out adequate travel insurance to cover for any unforeseen cancellation.